AddOne IT Services Malta - Application Support
AddOne IT Services offers on-going support for numerous applications from our Partners throughout the whole ITIL framework lifecycle from Service Strategy to Service Operation, including Continual Service Improvement (CSI).
Supported applications are available for both hosted solutions on servers hosted by AddOne IT Services or for on-premise solutions where servers are hosted by the customer. Such a solution is perfect for a company who does not want to get its hands dirty with the technical back-end operations that go into implementing and maintaining a software solution.
In a Hosted solution, we offer both Application Support and Systems Management, so apart from have a managed software solution; the server it is hosted on would also be fully managed by us. On-Premise solutions are ideal for companies who have the IT infrastructure in place, though do not have the in-house expertise to fully support a required software solution.